You know where and when you’re leaving, and what it’ll cost. But you still don’t have practical information, or you have a specific question. Where can you buy a ticket quickly and easily? Who can you ask questions you still don’t have answers to? What facilities are there in the stations? Can you take your pet with you? How do you go about taking your dog or cat? What happens if you’re taking a bike or luggage?
You can find all the information you need on our leaflets and brochures, the Call Centre and local information offices, group travel, and our Central Customer Service, on our Website.
You don’t necessarily have to go to the ticket office to buy a ticket. Would you like a summary of all our other points of sale?
As a passenger of limited mobility you need to make sure everything is properly prepared for your journey. Check out how we can help you.
You will find the legal aspects of our prices and the conditions of use laid down by SNCB under Terms and conditions for transport.