You’ve forgotten something on the train or in a station?
Use the on line form on this site to report your loss. Your answers on the questionnaire will help us to trace your lost property. Please describe the item and any possible contents as accurately as possible and state which station you would like to pick it up from.
Answer the question below and we’ll redirect you to the appropriate form:
Have you received a letter with a reference number from SNCB to notify you that your lost property has been found?
- YES (You can only download the documents in French or Dutch.)
- NO (You can only download the documents in French or Dutch.)
You can also come to the station ticket counter where an employee will fill in the questionnaire with you.