Contact us...

	CONTACT US...


	You do not find a pat answer to your questions on this website? Click on the right subject. This way your e-mail is transmitted directly to the competent service and your query can be handled promptly. The services concerned will handle your questions and suggestions within a reasonable period. For urgent matters or during weekends, please turn to the information desks at the stations or call our specialized contact center. For domestic journeys in Belgium: 02 528 28 28 from 7 AM to 9.30 PM, 7 days a week For international journeys in Europe with Thalys, Eurostar, TGV, ICE and other international trains: 070 79 79 79 (€ 0,30/minute). From 8AM to 8PM on weekdays, and from 9AM to 4.30PM during the weekend and on public holidays

	Your question deals with...

	Domestic passenger transport
	Any queries you might have to properly plan your trip in Belgium, or concerning Ticket on line, or to inform us of problems you encountered during your trip, or maybe you're just pleased with our service and want to share that with us
	International passenger transport
	For any questions with regard to your journey to or from foreign countries. Any questions regarding the online booking module.
	The website itself
	Any technical questions regarding the website itself, and that have no bearing on the information shown: Broken link, technical problem with one of our applications (timetables, booking module).